Main Article Content
Abstract
This research aims to develop a comprehensive framework for analyzing and optimizing media framing in crisis communication through advanced deep learning techniques, addressing the critical gap in understanding how narrative structures influence public risk perception and response. By analyzing crisis narratives across multiple media platforms, we identify predominant framing patterns and their temporal evolution during crisis events. Our novel deep learning model demonstrates superior accuracy of 91.2% in recognizing subtle framing mechanisms that influence public risk perception, representing a 14.7 percentage point improvement over traditional machine learning baselines. Analysis of 15,873 media items reveals six major frame types, with attribution frames being most prevalent (28.7%), followed by human impact (22.3%) and conflict frames (19.5%). The study establishes an optimization framework for crisis communication that balances narrative structure, emotional factors, and information transparency, identifying critical transparency-trust thresholds at 62% and 87% disclosure levels where trust gains show non-linear patterns. Findings suggest that adaptive framing strategies significantly enhance public understanding and appropriate response to risk situations, with problem-solution narratives achieving effectiveness scores of 0.87 for technological crises and empathy-focused communication reaching 0.90 for natural disasters. This research contributes to both the theoretical understanding of crisis communication and the practical applications for media organizations, risk managers, and policymakers.
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References
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References
A.M. Guess, M. Lerner, B. Lyons, J.M. Montgomery, B. Nyhan, J. Reifler, N. Sircar, A digital media literacy intervention increases discernment between mainstream and false news in the United States and India, Proceedings of the National Academy of Sciences 117(27) (2020) 15536-15545.Doi: 10.1073/pnas.1920498117.
T. Tran, R. Valecha, P. Rad, H.R. Rao, An investigation of misinformation harms related to social media during humanitarian crises, International conference on secure knowledge management in artificial intelligence era, Springer, 2019, pp. 167-181. Doi: 10.1007/978-981-15-3817-9_10.
G. Brookes, T. McEnery, Correlation, collocation and cohesion: A corpus-based critical analysis of violent jihadist discourse, Discourse & Society 31(4) (2020) 351-373. Doi: 10.1177/0957926520903528
K. Al-Hammuri, F. Gebali, A. Kanan, I.T. Chelvan, Vision transformer architecture and applications in digital health: a tutorial and survey, Visual computing for industry, biomedicine, and art 6(1) (2023) 14. Doi: 10.1186/s42492-023-00140-9
J.M. Novak, A.M. Day, P. Sopory, L. Wilkins, D. Padgett, S. Eckert, J. Noyes, T. Allen, N. Alexander, M. Vanderford, Engaging communities in emergency risk and crisis communication: A systematic review and evidence synthesis, Journal of International Crisis and Risk Communication Research 2(1) (2019) 61-96. Doi: 10.30658/jicrcr.2.1.4
E.K. Vraga, L. Bode, Addressing COVID-19 misinformation on social media preemptively and responsively, Emerging infectious diseases 27(2) (2021) 396. Doi: 10.3201/eid2702.203139
Q. Liu, Z. Zheng, J. Zheng, Q. Chen, G. Liu, S. Chen, B. Chu, H. Zhu, B. Akinwunmi, J. Huang, Health communication through news media during the early stage of the COVID-19 outbreak in China: digital topic modeling approach, Journal of medical Internet research 22(4) (2020) e19118. Doi: 10.2196/19118
T. Knez, S. Žitnik, Event-centric temporal knowledge graph construction: A survey, Mathematics 11(23) (2023) 4852. Doi: 10.3390/math11234852
Ratzan, S. C. (2020). “Vaccine communication in a pandemic: Improving vaccine literacy to reduce hesitancy, restore trust and immunize communities”: Editor’s Introduction. Journal of health communication, 25(10), 745-746. Doi: 10.1080/10410236.2020.1813954
Sangren, P. S. (2020). Chinese sociologics: An anthropological account of the role of alienation in social reproduction. Routledge. https://www.routledge.com/Chinese-Sociologics-An-Anthropological-Account-of-the-Role-of-Alienation/Sangren/p/book/9780367897932
N.M. Krause, I. Freiling, B. Beets, D. Brossard, Fact-checking as risk communication: the multi-layered risk of misinformation in times of COVID-19, Journal of Risk Research 23(7-8) (2020) 1052-1059. Doi: 10.1080/1369118X.2020.1052466
J. Xue, J. Chen, C. Chen, R. Hu, T. Zhu, The hidden pandemic of family violence during COVID-19: unsupervised learning of tweets, Journal of medical Internet research 22(11) (2020) e24361. Doi: 10.2196/24361
A.A. Lazaro, S.M. Anselimus, Online learning during the COVID-19 pandemic: academic survival of international PhD students in the digital era, Cogent Education 12(1) (2025) 2503087. Doi: 10.1080/2331205X.2024.2503087
Y. Ophir, D. Walter, D. Arnon, A. Lokmanoglu, M. Tizzoni, J. Carota, L. D'Antiga, E. Nicastro, The framing of COVID-19 in Italian media and its relationship with community mobility: a mixed-method approach, Journal of Health Communication 26(3) (2021) 161-173. Doi: 10.1080/10410236.2021.1751257
Y. Wang, H. Hamid. Reconstructing pharmaceutical service competency framework: development of AI-informed competency indicators and localized practices in China. Future Technology, 4(2), 61–75. Doi: 10.55670/fpll.futech.4.2.7
L. Yang, E.M. Kenny, T.L.J. Ng, Y. Yang, B. Smyth, R. Dong, Generating plausible counterfactual explanations for deep transformers in financial text classification, arXiv preprint arXiv:2010.12512 (2020).https://arxiv.org/abs/2010.12512
Li, T. Computational linguistic processing for evaluating policy effectiveness: textual analysis of China-Korea continuing education regulations. Future Technology, 4(2), 92–103. Doi: 10.55670/fpll.futech.4.2.9