Main Article Content
Abstract
This study investigates how artificial intelligence strategic capabilities, transformational leadership, and policy environments collectively influence organizational agility in small and medium-sized enterprises through dynamic capability mechanisms. Employing a mixed-methods design, the research analyzes survey data from 300 SMEs across manufacturing, service, and technology sectors, complemented by qualitative case studies. Structural equation modeling reveals that AI strategic capabilities constitute the strongest predictor of organizational agility (β=0.42, p<0.001), with digital dynamic capabilities mediating 67% of this total effect. Technology-management fit emerges as a critical boundary condition, amplifying AI effectiveness by 123% under high alignment scenarios (β=0.58 versus β=0.26 in low alignment contexts). Transformational leadership exhibits dual mechanisms through direct positive effects on agility (β=0.28, p<0.001) and moderating influences on AI-agility relationships (β=0.21, p<0.01). Notably, AI capabilities demonstrate buffering properties against policy environment uncertainty (β=0.12, p<0.05), transforming institutional constraints into manageable strategic variables. Machine learning analyses reveal nonlinear effects with diminishing returns beyond the 75th percentile of AI adoption. The structural model explains substantial variance in organizational agility (R²=0.64) and firm performance (R²=0.52). These findings extend dynamic capability theory to digital contexts, reconceptualize AI as a strategic capability rather than an operational tool, and illuminate digital leadership dimensions, offering evidence-based guidance for SME managers, technology vendors, and policymakers navigating digital transformation challenges.
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References
- Cimino, A., Corvello, V., Troise, C., Thomas, A., & Tani, M. (2025). Artificial Intelligence Adoption for Sustainable Growth in SMEs: An Extended Dynamic Capability Framework. Corporate Social Responsibility and Environmental Management. DOI: https://doi.org/10.1002/csr.70019
- Cooper, R. G. (2025). SMEs' use of AI for new product development: Adoption rates by application and readiness-to-adopt. Industrial Marketing Management, 126, 159-167. DOI: https://doi.org/10.1016/j.indmarman.2025.01.016
- Proksch, D., Rosin, A. F., Stubner, S., & Pinkwart, A. (2024). The influence of a digital strategy on the digitalization of new ventures: The mediating effect of digital capabilities and a digital culture. Journal of small business management, 62(1), 1-29. DOI: https://doi.org/10.1080/00472778.2021.1883036
- Xu, M., Zhang, Y., Sun, H., Tang, Y., & Li, J. (2024). How digital transformation enhances corporate innovation performance: The mediating roles of big data capabilities and organizational agility. Heliyon, 10(14). DOI: https://doi.org/10.1016/j.heliyon.2024.e34905
- Zhang, M., Chen, X., Xie, H., Esposito, L., Parziale, A., Taneja, S., & Siraj, A. (2024). Top of tide: Nexus between organization agility, digital capability and top management support in SME digital transformation. Heliyon, 10(10). DOI: https://doi.org/10.1016/j.heliyon.2024.e31579
- Warner, K. S., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long range planning, 52(3), 326-349. DOI: https://doi.org/10.1016/j.lrp.2018.12.001
- OECD/BCG/INSEAD. (2025). The Adoption of Artificial Intelligence in Firms: New Evidence for Policymaking. OECD Publishing, Paris. DOI: https://doi.org/10.1787/f9ef33c3-en.
- Escoz Barragan, K., & Becker, F. S. R. (2025). Keeping pace with the digital transformation—exploring the digital orientation of SMEs. Small Business Economics, 64(3), 1361-1385. DOI: https://doi.org/10.1007/s11187-024-00947-7
- Kahveci, E. (2025). Digital transformation in SMEs: enablers, interconnections, and a framework for sustainable competitive advantage. Administrative Sciences, 15(3), 107. DOI: https://doi.org/10.3390/admsci15030107
- Ahammad, M. F., Basu, S., Munjal, S., Clegg, J., & Shoham, O. B. (2021). Strategic agility, environmental uncertainties and international performance: The perspective of Indian firms. Journal of World Business, 56(4), 101218. DOI: https://doi.org/10.1016/j.jwb.2021.101218
- Hansen, A. K., Christiansen, L., & Lassen, A. H. (2025). Technology isn't enough for Industry 4.0: on SMEs and hindrances to digital transformation. International Journal of Production Research, 63(18), 6585-6605. DOI: https://doi.org/10.1080/00207543.2024.2305800
- Al Omoush, K., Lassala, C., & Ribeiro-Navarrete, S. (2025). The role of digital business transformation in frugal innovation and SMEs' resilience in emerging markets. International Journal of Emerging Markets, 20(1), 366-386. DOI: https://doi.org/10.1108/IJOEM-12-2022-1937
- Gyamerah, S., Afshari, L., & Asante, D. (2025). Digital transformation in the SME context: The nexus between leadership, digital capabilities and digital strategy. International Small Business Journal, 43(3), 303-328. DOI: https://doi.org/10.1177/02662426251314108
- Froehlich, C., Reinhardt, L. B., Schreiber, D., & Eberle, L. (2025). Dynamic capabilities for digital transformation in an enterprise business. Benchmarking: An International Journal, 32(5), 1541-1558. DOI: https://doi.org/10.1108/BIJ-12-2023-0864
- Saeedikiya, M., Salunke, S., & Kowalkiewicz, M. (2024). Toward a dynamic capability perspective of digital transformation in SMEs: A study of the mobility sector. Journal of Cleaner Production, 439, 140718. DOI: https://doi.org/10.1016/j.jclepro.2024.140718
- Rizana, A. F., Wiratmadja, I. I., & Akbar, M. (2025). Exploring Capabilities for Digital Transformation in the Business Context: Insight from a Systematic Literature Review. Sustainability, 17(9), 4222. DOI: https://doi.org/10.3390/su17094222
- Hafeez, S., Shahzad, K., & De Silva, M. (2025). Enhancing digital transformation in SMEs: The dynamic capabilities of innovation intermediaries within ecosystems. Long Range Planning, 58(3), 102525. DOI: https://doi.org/10.1016/j.lrp.2024.102525
- Ly, B. (2024). The interplay of digital transformational leadership, organizational agility, and digital transformation. Journal of the Knowledge Economy, 15(1), 4408-4427. DOI: https://doi.org/10.1007/s13132-023-01377-8
- Huang, J. Y., Jiang, R., & Chang, J. Y. (2023). The effects of transformational and adaptive leadership on dynamic capabilities: Digital transformation projects. Project Management Journal, 54(4), 428-446. DOI: https://doi.org/10.1177/87569728231165896
- Aftab, J., Stan, M. R., Srivastava, M., Wei, F., & Abid, N. (2025). The Impact of Digital Leadership on Performance: Examining the Roles of Big Data Analytical Capabilities, Green Innovation, and AI Change Readiness in Italian SMEs. Business Strategy and the Environment. DOI: https://doi.org/10.1002/bse.4322
- Bux, A., Zhu, Y., & Devi, S. (2025). Enhancing organizational agility through knowledge sharing and open innovation: The role of transformational leadership in digital transformation. Sustainability, 17(15), 6765. DOI: https://doi.org/10.3390/su17156765
- Rehman, S. U., Bresciani, S., Yahiaoui, D., & Giacosa, E. (2022). Environmental sustainability orientation and corporate social responsibility influence on environmental performance of small and medium enterprises: The mediating effect of green capability. Corporate Social Responsibility and Environmental Management, 29(6), 1954-1967. DOI: https://doi.org/10.1002/csr.2293
- Li, L., Msaad, H., Sun, H., Tan, M. X., Lu, Y., & Lau, A. K. (2020). Green innovation and business sustainability: New evidence from energy intensive industry in China. International Journal of Environmental Research and Public Health, 17(21), 7826. DOI: https://doi.org/10.3390/ijerph17217826
- Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic management journal, 28(13), 1319-1350. DOI: https://doi.org/10.1002/smj.640
- Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing digital transformation, 13-66. DOI: https://doi.org/10.4324/9781003008637-4
- AlNuaimi, B. K., Singh, S. K., Ren, S., Budhwar, P., & Vorobyev, D. (2022). Mastering digital transformation: The nexus between leadership, agility, and digital strategy. Journal of Business Research, 145, 636-648. DOI: https://doi.org/10.1016/j.jbusres.2022.03.038
- OECD. (2023). OECD SME and Entrepreneurship Outlook 2023. OECD Publishing. DOI: https://doi.org/10.1787/342b8564-en
- Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of marketing research, 14(3), 396-402. DOI: https://doi.org/10.1177/002224377701400320
- Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550. DOI: https://doi.org/10.5465/amr.1989.4308385
- Mikalef, P., & Gupta, M. (2021). Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance. Information & management, 58(3), 103434. DOI: https://doi.org/10.1016/j.im.2021.103434
- Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of business research, 122, 889-901. DOI: https://doi.org/10.1016/j.jbusres.2019.09.022
- Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. In Handbook of market research (pp. 587-632). Cham: Springer International Publishing. DOI: https://doi.org/10.1007/978-3-319-57413-4_15
References
Cimino, A., Corvello, V., Troise, C., Thomas, A., & Tani, M. (2025). Artificial Intelligence Adoption for Sustainable Growth in SMEs: An Extended Dynamic Capability Framework. Corporate Social Responsibility and Environmental Management. DOI: https://doi.org/10.1002/csr.70019
Cooper, R. G. (2025). SMEs' use of AI for new product development: Adoption rates by application and readiness-to-adopt. Industrial Marketing Management, 126, 159-167. DOI: https://doi.org/10.1016/j.indmarman.2025.01.016
Proksch, D., Rosin, A. F., Stubner, S., & Pinkwart, A. (2024). The influence of a digital strategy on the digitalization of new ventures: The mediating effect of digital capabilities and a digital culture. Journal of small business management, 62(1), 1-29. DOI: https://doi.org/10.1080/00472778.2021.1883036
Xu, M., Zhang, Y., Sun, H., Tang, Y., & Li, J. (2024). How digital transformation enhances corporate innovation performance: The mediating roles of big data capabilities and organizational agility. Heliyon, 10(14). DOI: https://doi.org/10.1016/j.heliyon.2024.e34905
Zhang, M., Chen, X., Xie, H., Esposito, L., Parziale, A., Taneja, S., & Siraj, A. (2024). Top of tide: Nexus between organization agility, digital capability and top management support in SME digital transformation. Heliyon, 10(10). DOI: https://doi.org/10.1016/j.heliyon.2024.e31579
Warner, K. S., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long range planning, 52(3), 326-349. DOI: https://doi.org/10.1016/j.lrp.2018.12.001
OECD/BCG/INSEAD. (2025). The Adoption of Artificial Intelligence in Firms: New Evidence for Policymaking. OECD Publishing, Paris. DOI: https://doi.org/10.1787/f9ef33c3-en.
Escoz Barragan, K., & Becker, F. S. R. (2025). Keeping pace with the digital transformation—exploring the digital orientation of SMEs. Small Business Economics, 64(3), 1361-1385. DOI: https://doi.org/10.1007/s11187-024-00947-7
Kahveci, E. (2025). Digital transformation in SMEs: enablers, interconnections, and a framework for sustainable competitive advantage. Administrative Sciences, 15(3), 107. DOI: https://doi.org/10.3390/admsci15030107
Ahammad, M. F., Basu, S., Munjal, S., Clegg, J., & Shoham, O. B. (2021). Strategic agility, environmental uncertainties and international performance: The perspective of Indian firms. Journal of World Business, 56(4), 101218. DOI: https://doi.org/10.1016/j.jwb.2021.101218
Hansen, A. K., Christiansen, L., & Lassen, A. H. (2025). Technology isn't enough for Industry 4.0: on SMEs and hindrances to digital transformation. International Journal of Production Research, 63(18), 6585-6605. DOI: https://doi.org/10.1080/00207543.2024.2305800
Al Omoush, K., Lassala, C., & Ribeiro-Navarrete, S. (2025). The role of digital business transformation in frugal innovation and SMEs' resilience in emerging markets. International Journal of Emerging Markets, 20(1), 366-386. DOI: https://doi.org/10.1108/IJOEM-12-2022-1937
Gyamerah, S., Afshari, L., & Asante, D. (2025). Digital transformation in the SME context: The nexus between leadership, digital capabilities and digital strategy. International Small Business Journal, 43(3), 303-328. DOI: https://doi.org/10.1177/02662426251314108
Froehlich, C., Reinhardt, L. B., Schreiber, D., & Eberle, L. (2025). Dynamic capabilities for digital transformation in an enterprise business. Benchmarking: An International Journal, 32(5), 1541-1558. DOI: https://doi.org/10.1108/BIJ-12-2023-0864
Saeedikiya, M., Salunke, S., & Kowalkiewicz, M. (2024). Toward a dynamic capability perspective of digital transformation in SMEs: A study of the mobility sector. Journal of Cleaner Production, 439, 140718. DOI: https://doi.org/10.1016/j.jclepro.2024.140718
Rizana, A. F., Wiratmadja, I. I., & Akbar, M. (2025). Exploring Capabilities for Digital Transformation in the Business Context: Insight from a Systematic Literature Review. Sustainability, 17(9), 4222. DOI: https://doi.org/10.3390/su17094222
Hafeez, S., Shahzad, K., & De Silva, M. (2025). Enhancing digital transformation in SMEs: The dynamic capabilities of innovation intermediaries within ecosystems. Long Range Planning, 58(3), 102525. DOI: https://doi.org/10.1016/j.lrp.2024.102525
Ly, B. (2024). The interplay of digital transformational leadership, organizational agility, and digital transformation. Journal of the Knowledge Economy, 15(1), 4408-4427. DOI: https://doi.org/10.1007/s13132-023-01377-8
Huang, J. Y., Jiang, R., & Chang, J. Y. (2023). The effects of transformational and adaptive leadership on dynamic capabilities: Digital transformation projects. Project Management Journal, 54(4), 428-446. DOI: https://doi.org/10.1177/87569728231165896
Aftab, J., Stan, M. R., Srivastava, M., Wei, F., & Abid, N. (2025). The Impact of Digital Leadership on Performance: Examining the Roles of Big Data Analytical Capabilities, Green Innovation, and AI Change Readiness in Italian SMEs. Business Strategy and the Environment. DOI: https://doi.org/10.1002/bse.4322
Bux, A., Zhu, Y., & Devi, S. (2025). Enhancing organizational agility through knowledge sharing and open innovation: The role of transformational leadership in digital transformation. Sustainability, 17(15), 6765. DOI: https://doi.org/10.3390/su17156765
Rehman, S. U., Bresciani, S., Yahiaoui, D., & Giacosa, E. (2022). Environmental sustainability orientation and corporate social responsibility influence on environmental performance of small and medium enterprises: The mediating effect of green capability. Corporate Social Responsibility and Environmental Management, 29(6), 1954-1967. DOI: https://doi.org/10.1002/csr.2293
Li, L., Msaad, H., Sun, H., Tan, M. X., Lu, Y., & Lau, A. K. (2020). Green innovation and business sustainability: New evidence from energy intensive industry in China. International Journal of Environmental Research and Public Health, 17(21), 7826. DOI: https://doi.org/10.3390/ijerph17217826
Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic management journal, 28(13), 1319-1350. DOI: https://doi.org/10.1002/smj.640
Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing digital transformation, 13-66. DOI: https://doi.org/10.4324/9781003008637-4
AlNuaimi, B. K., Singh, S. K., Ren, S., Budhwar, P., & Vorobyev, D. (2022). Mastering digital transformation: The nexus between leadership, agility, and digital strategy. Journal of Business Research, 145, 636-648. DOI: https://doi.org/10.1016/j.jbusres.2022.03.038
OECD. (2023). OECD SME and Entrepreneurship Outlook 2023. OECD Publishing. DOI: https://doi.org/10.1787/342b8564-en
Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of marketing research, 14(3), 396-402. DOI: https://doi.org/10.1177/002224377701400320
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550. DOI: https://doi.org/10.5465/amr.1989.4308385
Mikalef, P., & Gupta, M. (2021). Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance. Information & management, 58(3), 103434. DOI: https://doi.org/10.1016/j.im.2021.103434
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of business research, 122, 889-901. DOI: https://doi.org/10.1016/j.jbusres.2019.09.022
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. In Handbook of market research (pp. 587-632). Cham: Springer International Publishing. DOI: https://doi.org/10.1007/978-3-319-57413-4_15